Technical problems with the game? Report them here!

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etermax

• 18 de noviembre de 2020 12:17
• Editado

Hello everyone! How are you?

We are aware that the update has presented problems in some features and we want you to know that we are already working to solve them.

Among these problems you can find:

• Inconveniences with the operation of the Chat
• Account loss problems - If you have this problem, enter here.
• Inconveniences related to notifications

If you find another problem, we invite you to express it here so that we can work on it and solve it as soon as possible.

Thank you for helping us improve and for being part of the Community.

The etermax team.

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  Vlada Vest

  • 19 de noviembre de 2020 02:14

  Hi, what is happening with the power ups? They've been gone for a month at least.....

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  etermax

  • 20 de noviembre de 2020 14:28

  Hello Vlada Vest! Thank you so much for reporting this problem here, we will be reaching out to you through email in order to obtain further information to help you have this solved as soon as possible. We apologize for all inconvenience this may have caused you. We wish you have a wonderful day!

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  Nualos

  • 20 de noviembre de 2020 17:43

  It's more than a week that ads block the possibility of either change letters or finish the game Alphabet Soup. Why?

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  Nualos

  • 27 de noviembre de 2020 19:08

  Since the new version, when I acces to the game board of one of my opponents, the name of the user that appears on the top of the game board doesn't correspond with the current user. Instead, it always appears the same following name: MARIANO BARTOLOMÉ. How odd....

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  etermax

  • 1 de diciembre de 2020 12:08

  Hello Nualos! Thank you so much for reporting this situation here. We will be reaching out to you through email in order to have this issue resolved as soon as possible. We apologize for all inconvenience this may have caused you. We wish you have a wonderful day!

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